Norton™ Online Backup

Norton Online Backup takes the pain out of backups for multiple computers by automatically protecting and remotely storing your files at our secured data centers. And Norton Online Backup provides you convenience by giving you more ways to securely access and share your files anytime you have an internet connection.

The Norton Online Backup Advantage

Be smart. Protect your data. Here's how.

Get the most out of your Norton Online Backup introductory or one-year subscription with these how-to's.

• Scheduling a backup in Norton Online Backup
• Backing up your files manually
• Creating a custom rule to include or exclude specific file types
• Adding or removing a computer from your Norton Online Backup account
• Viewing the activity logs
• Restoring your files
• Downloading the files from Norton Online Backup through your Web browser
• Purchasing additional online backup space
• Removing the files from Norton Online Backup
• Sharing your files from Norton Online Backup through email

Scheduling a backup in Norton Online Backup

If you do not have the Norton Online Backup client installed, go to the Norton Online Backup home page, and logon using your username and password. After you login, skip to line 2.

• 1. In the notification area or the system tray, right-click the Norton Online Backup icon, and then click Home. If prompted, type in your email address and password, and then click Log In.
• 2. Next to the computer icon for which you want to schedule the backup, click Settings.
• 3. In the When tab, select Scheduled. Note: By default, Norton Online Backup is scheduled to run automatically.
• 4. To change the automatic schedule, from the drop-down menu, select Daily, Weekly or Monthly.
• 5. In the Starting At pane, select the approximate time to start the backup. If you want to change the time zone, from the drop-down menu, select the time zone.
• 6. Click Save.

Backing up your files manually

• Backup your files remotely from the Web

The computer from which you want to backup the files must be turned on and have the Norton Online Backup client running. Also it must have an active Internet connection to run a backup from the web remotely.

• 1. Go to the Norton Online Backup home page. https://nobu.backup.com/session/new
  If prompted, type in your email address and password, and then click Log In.
  
• 2. Next to the computer icon from which you want to backup the files, click Backup Now.

• Backup your files from the Norton Online Backup client

Before starting the backup, make sure that your computer is connected to the Internet.

• 1. Exit all the open programs.
  
• 2. Do one of the following:

• In Windows, in the notification area or the system tray, right-click the Norton Online Backup icon, and then click Backup Now.
• In Mac, on the menu bar, click the Norton Online Backup icon, and then click Backup Now.

Creating a custom rule to include or exclude specific file types or folders in Norton Online Backup

• 1. Go to the Norton Online Backup home page. https://nobu.backup.com/session/new
• 2. Type in your email address and password, and then click Log In.
  
• 3. Next to the computer icon for which you want to create a custom rule, click Settings.
• 4. On the What tab, next to Advanced Rules, click Add Rule.
• 5. In the Advanced Rule dialog box, type the path of the folder followed by the wildcard character and the file extension. From the drop-down menu, select include or exclude, and then click Add.
  

  e.g. C:\Documents and Settings\User\Desktop\*\*.exe

  This will scan all the folders within the Desktop folder to include or exclude all the .exe files.
  
  You can also create a rule to include or exclude the entire folders in addition to using the Add Folder option available from the Files to Backup pane.
  

  e.g. C:\Documents and Settings\User\Desktop\*\*

  Note: Be careful in selecting the generic path of the folders using wildcard character so that it scans only the required locations for specified file types. You can use only one wildcard character in the folder name and one wildcard character in the file name when creating custom rules.
• 6. Click Save
• 7. If you wish to create additional rules, perform lines 4 to 6. Ensure that you click Save after each entry to avoid losing your new setting.

Adding or removing a computer from your Norton Online Backup account

• Add a computer in Windows

Make sure that you are logged in from the same computer which you want to add to your Norton Online Backup account.

• 1. Go to the Norton Online Backup home page. https://nobu.backup.com/session/new
• 2. Type in your Norton Account email address and password, and then click Log In.
• 3. Click Add a Computer.
• 4. Check I have read and agree with the Terms of Service, and then click Download for Windows or Download for Mac.
• 5. Do one of the following:

• In Windows, double-click the NortonOnlineBackup.exe file that you downloaded. If you see a Security warning, click Run.
• In Mac, when the download finishes, the Norton Online Backup installer is launched automatically.

• 6. Follow the On-screen instructions to complete the installation.

• Remove a computer

Removing a computer from the online account deletes all the files backed up from that computer and delete the backup set.

• 1. Go to the Norton Online Backup home page. https://nobu.backup.com/session/new
• 2. Type in your email address and password, and then click Log In.
• 3. Click Remove a Computer.
• 4. Next to the computer icon that you want to remove, click Remove.
• 5. Click OK to confirm.

View the activity logs

If you do not have the Norton Online Backup client installed, go to the Norton Online Backup home page, and logon using your username and password. After you login, skip to line 3.

• 1. Do one of the following:

• In Windows, in the notification area or the system tray, right-click the Norton Online Backup icon, and then click Home.
• In Mac, click the Norton Online Backup icon on the menu bar and then click Home.

• 2. Type in your email address and password, and then click Log In.
• 3. Next to the computer for which you want to view the activity logs, click (View Log).
• 4. When you finish viewing the logs, click Done.

Restoring your files from Norton Online Backup

• Restore your files

To restore backups from Norton Online Backup account, you must have an active Internet connection and Norton Online Backup client installed on the computer.

• 1. In the notification area or the system tray, right-click the Norton Online Backup icon, and then click Restore. If prompted, type in your email address and password, and then click Log In.
• 2. Next to the computer icon to which you want to restore the backup files, click File Actions, and then click Restore Files.
• 3. In the Folders pane, click the folder name to navigate down the folder tree of files that are backed up. The Files pane displays the backed up files contained in the current folder. If you want to search and restore specific files, in the Search box, type the search criteria, and then click Search. To use advanced search options, click Show Advanced Search, and select the search options.
• 4. In the Files pane, select the folders or files that you want to restore, and then click Restore Now. By default, the files and folders will be restored to Restored Files folder on the desktop. If you want to change the default restore settings, read the section Using advanced restore options.

• Using advanced restore options

Norton Online Backup also provides you the advanced restore options which can be accessed by clicking Show Options.

Following are the options available:

• Restore To Other: To restore the files and folders to another computer, from the To drop-down box, select the computer to which you want to restore the files and folders.
• Files Options: To restore the files to original location on the computer, select Restore Files to their original location on your computer. If you want to replace the original files with the restored files, check Overwrite existing files.
• Backed Up On: By default, the files from the latest backup set are restored. To restore the files from an older backup set, from the drop-down box, select the backup set shown with the date and time of the backup.

Downloading the files backed up using Norton Online Backup through your Web browser

• 1. Go to the Norton Online Backup home page. https://nobu.backup.com/session/new. If prompted, type in your email address and password, and then click Log In.
• 2. Next to the computer icon from whose backup set you want to download files, click File Actions, and then click Download a File.
• 3. In the Folders pane, click the folder name to navigate down the folder tree of the files that are backed up. The Files pane displays the backed up files contained in the current folder.
• 4. In the Files pane, click the file name that you want to download.
• 5. Follow the browser prompt to save the files on your computer.
• 6. If you want to download multiple files from the backup set, repeat lines 3 through 5 for each file.

Purchasing additional online backup space for Norton Online Backup

If you do not have the Norton Online Backup client installed, go to the Norton Online Backup home page, and logon using your username and password. After you login, skip to line 3.

• 1. Do one of the following:

• In Windows, in the notification area or the system tray, right-click the Norton Online Backup icon, and then click Home.
• In Mac, click the Norton Online Backup icon on the menu bar and then click Home.

• 2. Type in your email address and password, and then click Log In.
• 3. In the top-right corner of the Web page, click Buy More Storage.
• 4. Click the amount of storage to purchase.
• 5. Read the Terms of Service Agreement, and then click Accept License Agreement.

Follow the on-screen instructions to complete the purchase.

Remove the files from Norton Online Backup

• 1. Go to the Norton Online Backup home page. https://nobu.backup.com/session/new
• 2. Type in your Norton Account email address and password, and then click Log In.
• 3. Next to the computer icon from whose backup set you want to delete files, click File Actions, and then click Purge Files.
• 4. In the Folders pane, click the folder name to navigate down the folder tree of files that are backed up. The Files pane displays the backed up files contained in the current folder.
  If you want to search and delete specific files, in the Search box, type the search criteria, and then click Search. To use advanced search options, click Show Advanced Search, and select the search options.
• 5. In the Files pane, select the folders or files that you want to delete, and then click Purge Now.
• 6. Click OK to confirm.

Sharing your files from Norton Online Backup through email

• 1. Go to the Norton Online Backup home page. https://nobu.backup.com/session/new. If prompted, type in your email address and password, and then click Log In.
• 2. Next to the computer icon from whose backup set you want to share the files, click File Actions, and then click E-mail File Links.
• 3. In the To textbox, type the recipient's email address. You can add multiple recipients separated by comma or semi-colons.
• 4. Next to Days available, select the number of days from the drop-down menu. The file download links are active for the number of days selected.
• 5. If you want, type the Download Password.
• 6. Type the subject and note for the recipient.
• 7. In the Folders pane, click the folder name to navigate down the folder tree of files that are backed up. The Files pane displays the backed up files in the current folder.
  If you want to search and restore specific files, in the Search box, type the search criteria, and then click Search. To use advanced search options, click Show Advanced Search, and select the search options.
• 8. In the Files pane, select the files that you want to share, and then click Mail Now.