Customer Support

These guides are available to our customers to help you get the most out of your backup.com service.


Getting Started

Getting started tutorial on locating the software, selecting files, and creating a backup.

Getting Started

Installation

Downloading and manual installation help

Installation
Client Utilities

User Guide

Complete Backup software guide and instructions.

backup.com User Guide

Account Management

Update your contact and billing information on our secure system.

Login to your Account

File Selection Guide

Types of files you will find on your computer and which ones to backup.

File Selection Guide

FAQ's

Answers to the most common questions related to using the Backup service.

Frequently Asked Questions