Backup.com Tools
Update Machine ID and Password Information
If you are receiving an 'incorrect passphrase error' or 'an invalid account message', the online backup program's login creditential are incorrect. This tool will update the login credentials on your PC.
Please have your Machine ID and Password ready.
- Click the "Download Now" button below
- Select Open or Run in the File Download dialog box
- Follow the directions in the utility. You do not need to click on 'Create Account' if you already have one.
Password Utility
File Size: 36 kb
Version: 2.0
Retrieving your backup history
If you are new to backup.com, follow the instructions in the Getting Started tutorial.
If you are reinstalling, you will need to refresh the client with our data center. This process will verify your account information and download the backup history database stored on our servers.
- Click the "Download Now" button below
- Select Open or Run in the File Download dialog box
The Online Backup engine will run and download the necessary files to complete your installation. After this is complete, your backup sets will be available for restore.
backup Refresh
Utility 2.0
File Size: 36kb
Thank you for using the backup.com online service.